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St Ives Branch
1a Station Road
St Ives
PE27 5BH
Telephone: 01480 398080

Peterborough Branch
11 Wentworth Street
Telephone: 01733 892587

Title:Senior Business Support Officer (VR/05544)

Date Posted:29th August 2017
Salary/Rate:11.52 ph
Contact:Sue Lovesey
Description:For: Senior Business Support Officer- Cambridge Temp role 2 months

Meyer Scott Ref: VR/05544 11.52ph

JOB TITLE: Senior Business Support Officer (Exec Team)

Job Role

Collate and produce reports, including confidential and sensitive information
Manage, monitor and maintain accurate and comprehensive management information
Collate data and produce detailed and statistical reports analysing information
Updating manual and computerised records and databases
Research both internally and externally with other local authorities and agencies
Maintain electronic and manual filing systems
Sort post and make deliveries
Proof reading leaflets, posters and other documents
Create and develop office procedures/plans
Transcribe interviews of a confidential and business critical nature (e.g. under caution)
Taking notes at meetings, producing and circulating/minute taking
Book appointments and schedule events for officer and resource diaries
Draft, type and produce letters, reports, forms and other documents
Handling customer enquiries (both internal and external), providing advice and guidance on council policy and procedure, including initial complaint handling
Ensure enquiries about correspondence are directed to correct member of staff and follow up/action to resolve
Telephone answering and message taking
Organise visitor hospitality
Research venues, booking rooms, organising facilities for meetings
Project based administrative support, arranging meetings, organise agendas and follow up actions and documentation
Progress chasing, organising work force, planning work, supervision
Provide developed administrative support to staff within assigned team
Develop process and procedures for use in an office environment
Provide advice and guidance to managers and staff on process and procedures
Approving purchase orders, receipting goods
Develop written reports from automated systems


Developed understanding of office procedures
Experience in defining and implementing office procedures within the context of a

small local group of employees
Developed experience of office ICT systems including Word, Excel, E-mail and searching for information on the internet
Practical experience of working to, and meeting, deadlines whilst under pressure
Experience of data collection, analysis and interpretation
Experience of note taking and production of detailed minutes
Experience of arranging meetings and taking accurate minutes
Experience of being required to pay attention to detail and a high degree of accuracy

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Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369