Description: | For: Senior Business Support Officer- Cambridge – Temp role – 2 months
Meyer Scott Ref: VR/05544 – £11.52ph
JOB TITLE: Senior Business Support Officer (Exec Team)
Job Role
• Collate and produce reports, including confidential and sensitive information • Manage, monitor and maintain accurate and comprehensive management information • Collate data and produce detailed and statistical reports analysing information • Updating manual and computerised records and databases • Research both internally and externally with other local authorities and agencies • Filing/indexing/archiving • Maintain electronic and manual filing systems • Sort post and make deliveries • Proof reading leaflets, posters and other documents • Create and develop office procedures/plans • Transcribe interviews of a confidential and business critical nature (e.g. under caution) • Taking notes at meetings, producing and circulating/minute taking • Book appointments and schedule events for officer and resource diaries • Draft, type and produce letters, reports, forms and other documents • Photocopying/scanning • Handling customer enquiries (both internal and external), providing advice and guidance on council policy and procedure, including initial complaint handling • Ensure enquiries about correspondence are directed to correct member of staff and follow up/action to resolve • Telephone answering and message taking • Organise visitor hospitality • Research venues, booking rooms, organising facilities for meetings • Project based administrative support, arranging meetings, organise agendas and follow up actions and documentation • Progress chasing, organising work force, planning work, supervision • Provide developed administrative support to staff within assigned team • Develop process and procedures for use in an office environment • Provide advice and guidance to managers and staff on process and procedures • Approving purchase orders, receipting goods • Develop written reports from automated systems
EXPERIENCE
• Developed understanding of office procedures • Experience in defining and implementing office procedures within the context of a
small local group of employees • Developed experience of office ICT systems including Word, Excel, E-mail and searching for information on the internet • Practical experience of working to, and meeting, deadlines whilst under pressure • Experience of data collection, analysis and interpretation • Experience of note taking and production of detailed minutes • Experience of arranging meetings and taking accurate minutes • Experience of being required to pay attention to detail and a high degree of accuracy
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