|
Title: | Council Tax Officer (VR/05484) |
|
Date Posted: | 7th August 2017 |
Salary/Rate: | £10.50 - £11.50 ph |
Location: | Camobourne |
Type: | Temporary |
Contact: | Sue Lovesey |
Description: | For: Council Tax Officer
Meyer Scott Ref: VR/05484
Cambourne
£10.50 - £11.50 per hour
Key Result Areas/Overview: The efficient administration and collection of Council Tax and National Non-Domestic Rates.
Key Responsibilities/Specific Duties: • Maintain charge payers accounts and notify them of their liability to effect speedy and efficient collection of revenue. • Issue final reminders and summonses in cases of non-payment. • Negotiate with customers, arrangements to clear outstanding amounts and monitor these arrangements to facilitate efficient collection of arrears. • Advise customers of their entitlement to all discounts and benefits that may be available to them to ensure the correct level of charge is being made. • Liaise with Valuation Office Agency to ensure that all chargeable properties are entered into the Banding or Valuation lists. • Periodically review all discounts awarded to check the validity of awards. • Deal with enquiries by telephone, letter or in person as and when necessary. • Work in an internal and external customer related way in accordance with adopted procedures and good practice. • Assist in/manage the identification, development and implementation of Manual and Information Technology systems and procedures.
Candidates will have experience of revenue collection, ideally within the Public Sector. Candidates will have excellent customer service skills and demonstrate a high degree of professionalism.
|
|
|
|
|