For: Executive Support Officer
£11.00 - £13.00 per hour
Ref: VR/05444
Cambourne
09.00 – 17.00
Flexi Time Available
Reporting to a Senior Manager this role will be tasked to:
• Provide an effective and efficient service to Director and managers using a level of initiative. • Provide an efficient administration, financial and project support service for the effective operation of the Department. This may include co-ordinating management information for the Directorate as well as supporting meetings & associated administration. • Provide an efficient & courteous first point of contact service. • Provision of front line service delivery, which may include dealing with difficult and challenging situations or clients. • Provide advice to colleagues on routine procedures or policies. • Organise room and/or refreshment bookings for own building/complex and/or video conference bookings, and external venues. • Make arrangements for Directorate level conferences and other events. • Contribute to formal communications and consultations, such as, creating promotional flyers, training invitations or presentations. This may include the use of specific computer software e.g. PowerPoint or Desktop publishing. • Provide statistical / management / financial information / reports as required. • Monitor and manage the Directorate complaints and customer feedback. • Assist in the preparation of complex reports.
|