| Description: | For: Rents Assistant
Meyer Scott Ref: VR/05421
Rents Assistant - Cambourne - £10.50 - £12.00 ph - Temporary
To assist in the administration & collection of all rent owed to the Council in respect of Council houses and garages, and to deal efficiently and effectively with tenant enquiries.
The Council has around 5,200 houses and 1,200 garages.
Key Contacts / Communication Links
Internal Housing Benefit Department, Accountancy, Housing & Council Tax, External Tenants, Advice Agencies
• Maintain tenant rent accounts to ensure that rents are correctly charged and that all monies due to the Council are correctly accounted for.
• Reconcile weekly accounts to ensure all transactions have been properly accounted for and debit correctly raised using established procedure &
• Ensure payments are allocated to correct accounts to maintain accurate balances.
• Successfully negotiate repayment arrangements with tenants in arrears and take swift action against non-payers.
• Deal efficiently and professionally with personal and written enquiries in accordance with the Councils published performance indicators.
• Deal with refunds and amounts written off and ensure that these reconcile to the Financial Management System.
• Such other duties as may be required from time to time to assist in the smooth running of the Section.
• Assist in/manage the identification, development and implementation of manual and information technology systems and procedures.
• Comply with the Council’s Equal Opportunities policy, Code of Conduct and other relevant policy, procedures and legislation.
• Comply with and/or ensure compliance with the Council Data Protection Policies and the Data Protection Act and other relevant legislation.
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