| Description: | Job Specification
Meyer Scott Ref: VR/05245
For: Customer Service Administrator
Cambourne
£17,000 - £19,000 p.a.
Hours: Mon to Fri 9am to 5.30pm (during busier periods open until 6.30pm), Sat 9am to 5pm (work two in four Saturdays).
Meyer Scott Ref: VR/05245
Our Client is situated in impressive modern offices offering free parking and easy access from Cambridge, St Ives and St Neots.
This role is situated within a busy Contact Centre and is tasked with undertaking various administrative tasks that arise as a result of Customer issues identified during their holiday that need addressing on their return.
This role would suit someone who likes administration work, has a keen eye for detail, is personable and empathetic when dealing with problems, is organized and works well in a team.
Key skills required:
· Previous customer service based role
· Professional and calm telephone manner
· Excellent letter writing and grammatical skills
· Have excellent attention to detail
· Being able to work under your own initiative and as part of a team
· Proactive nature
· Must be competent in using outlook, word and excel
· Preferably have a knowledge of the travel industry (not essential)
Staff benefits include:
· Excellent staff travel rates
· Free on-site parking
· Modern offices
· Friendly working environment
· Numerous social events
· Pension scheme
· Overseas travel
|
