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St Ives Branch
1a Station Road
St Ives
PE27 5BH
Telephone: 01480 398080

Peterborough Branch
11 Wentworth Street
Telephone: 01733 892587

Title:Customer Service Administrator (VR/05245)

Date Posted:23rd June 2017
Salary/Rate:17,000 - 19,000 p.a.
Contact:Sue Lovesey
Description:Job Specification

Meyer Scott Ref: VR/05245

For: Customer Service Administrator


17,000 - 19,000 p.a.

Hours: Mon to Fri 9am to 5.30pm (during busier periods open until 6.30pm), Sat 9am to 5pm (work two in four Saturdays).

Meyer Scott Ref: VR/05245

Our Client is situated in impressive modern offices offering free parking and easy access from Cambridge, St Ives and St Neots.

This role is situated within a busy Contact Centre and is tasked with undertaking various administrative tasks that arise as a result of Customer issues identified during their holiday that need addressing on their return.

This role would suit someone who likes administration work, has a keen eye for detail, is personable and empathetic when dealing with problems, is organized and works well in a team.

Key skills required:

Previous customer service based role
Professional and calm telephone manner
Excellent letter writing and grammatical skills
Have excellent attention to detail
Being able to work under your own initiative and as part of a team
Proactive nature
Must be competent in using outlook, word and excel
Preferably have a knowledge of the travel industry (not essential)

Staff benefits include:

Excellent staff travel rates
Free on-site parking
Modern offices
Friendly working environment
Numerous social events
Pension scheme
Overseas travel

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Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369