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| Title: | Internal Sales Role (Customer Services) (VR/04807) |
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| Date Posted: | 27th January 2017 |
| Salary/Rate: | £21,000 per annum |
| Location: | Huntingdon |
| Type: | Permanent |
| Contact: | |
| Description: | Meyer Scott Ref: VR/04807
Salary – £21,000pa
Monday – Friday 08:30am – 17:00pm
A successful medium sized company in Huntingdon who sell to both retails and trade customers across the UK are looking for an experienced Internal Sales Representative to join them on a permanent basis. Duties of the role consist of the below:
• Effectively dealing with sales enquires and establishing customer requirements.
• Identifying and sourcing new potential trade accounts.
• Making outgoing calls to potential new customers and establishing relationships.
• Generating marketing campaigns and abstracting data from ordering system.
• Producing quotations, ensuring all relevant information is included.
• Maintaining customer CRM system.
• Processing payments and orders.
• Maintaining, developing and building long-term relationships with trade customers.
• Creating new trade accounts on ordering system.
• Monitoring trade income, working to targets and consistently generating new ideas.
• Liaising with technical team on product updates and new technologies/products.
• Working closely with small sales team and attending daily strategy meeting.
• Carry out customer product demonstrations within DDS demo room.
• Technical & Product training will be provided.
Skills/Attributes:
• Effective team member with the ability to work on own initiative and take ownership of own time management and self-drive.
• Ability to prioritise and manage own time.
• Good telephone manner.
• Flexible approach to work.
• Strong verbal and written communication.
Experience:
• Previous experience of working as part of a team.
• Front line customer interface, including customer service or internal sales.
• Use of in-house bespoke systems.
• Some level of DIY knowledge would be an advantage.
You will be responsible for the growth of the trade and retail customer accounts.An excellent telephone manner with the ability to prioritise and liaise with customers on all levels is a must.
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