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Title: | Customer Service / Internal Sales (VR/04695) |
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Date Posted: | 26th January 2017 |
Salary/Rate: | £18,000 - £20,000 pa |
Location: | St Neots |
Type: | Permanent |
Contact: | |
Description: | For: Customer Service / Internal Sales Meyer Scott Ref: VR/04695 Salary - £18,000pa to £20,000 DOE 37.5 hours per week
Our Client is looking for an experienced Customer Service / Internal Sales Administrator to join them on a permanent basis from their offices in St.Neots. The purpose of the job is to provide and exceptional level of customer service to prospective and existing clients.
Duties of the role will consist of the below:
• To assist customers in understanding products and identify solutions to fit their needs. • Generating Sales leads. • Achieve customer satisfaction levels. • Answer incoming calls in a professional and efficient manner. • Educate the customer on our product range. • Offer a variety of product related solutions to clients. • Data entry of customer registrations. • Receive and process orders on behalf of customers in an efficient and accurate manner. • Providing status updates. • Utilise inbound call opportunities to generate sales and quotations. • Develop strong relationships with customers.0 • Identify potential customer needs/opportunities to grow our business. • Conduct follow up calls on a daily basis to customers who have expressed an interest in products. • Respond to customer emails in a professional manner. • Create and maintain records in database. • Set clear and achievable expectations with clients and achieving them. • Attend all product-training sessions. • Comply with all company policies and procedures including OH & S. • Proactively contribute to the ongoing development of departmental processes and policies. • To carry out any such other duties that may reasonably requested of you.
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