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St Ives Branch
1a Station Road
St Ives
Cambridgeshire
PE27 5BH
Telephone: 01480 398080
recruitment@meyer-scott.co.uk

Peterborough Branch
11 Wentworth Street
Peterborough
Cambridgeshire
PE1 1DS
Telephone: 01733 892587
jobs@meyer-scott.co.uk

Title:Account Manager (VR/04675)

Date Posted:24th November 2016
Salary/Rate:£19,000 per annum
Location:Huntingdon
Type:Permanent
Contact:Sue Lovesey
Description:Meyer Scott Ref: VR/04675

Our Client is a very successful local organisation who enjoy the benefit of being part of a larger Group. They are currently enjoying a period of growth and are therefore looking to expand their Account Management team.

Overview of role

To maintain and develop relationships with over 300 customers. To achieve a retention rate of over 90% by ensuring that customers receive a premium service whereby all orders placed are processed and dealt with in a professional and timely manner and are delivered to school on time.

Main duties

• Being able to deliver excellent customer service to our customers and enjoy dealing with people.
• Have exceptional knowledge of our products and services, in particular planners.
• To be able to work to monthly individual and team targets.
• To work through target task lists being self-motivated and wanting the sale.
• The ability to use the main database and tracker database to ensure all information is kept up to date.
• Entering planner and other jobs onto the database and ensuring the information is current throughout the production process.
• Tracking jobs throughout their progress.
• Providing proof assessment to planner jobs where necessary.
• Being able to provide a concise quote for various products where necessary.
• Have a problem solving attitude, being able to deal with all types of queries, complaints and problems.
• Being able to communicate with customers by telephone, email and mail.
• Updating the customer user information on the database – daily.
• Ensuring the website order tracking information is up to date on a daily basis.
• Sending jobs to print using various software.
• Other tasks as required from time to time.

Hours of work:

8.00 to 4.00 (half hour lunch)


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Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369