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| Title: | Income Assistant (VR/04670) |
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| Date Posted: | 27th January 2017 |
| Salary/Rate: | £9.08 per hour |
| Location: | Huntingdon |
| Type: | Temporary |
| Contact: | Sue Lovesey |
| Description: | Meyer Scott Ref: VR/04670
Monday - Friday 9am - 5pm
Salary: £17,000 per annum
Main Purpose of Post:
Creating, monitoring and maintaining debtor records and making decisions on debt repayment/recovery action.
Undertaking the collection of money owed to the Council.
Main Duties and Responsibilities
1. To assist in the provision of the following tasks in respect of the Councils Sundry Debts service:
Maintain accurate debtor records by creating debtor accounts, monitoring payments against debtors raised or methods of debt recovery.
Maintain good debtor relationships; ensuring respective Council services are aware of their position and also relationships with external clients.
Undertake debt recovery, in line with Council practices, to ensure that unpaid debt is recovered in the most prompt and cost effective way possible.
Responding to debtor queries in the most effective way possible.
Collating debt information in an effective manner and referring to other departments or external agencies, as appropriate, so debt recovery action can be undertaken, including authorisation for write-off (as a last resort).
Provide training to new members of staff in the departments who process debtor invoices.
Assisting other members of the Income Team with duties relating to debt recovery at times of peak workload
2. To fulfil the responsibility of an employee which includes:
Ensuring the health and safety of themselves and other employees and visitors to the Councils premises.
Complying with all policies of the Council that apply to employees.
3. To undertake:
Such other duties as are appropriate to the nature and grading of the post as are required from time to time.
Appropriate reading and training to keep abreast of changes in respect of the service that you provide.
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