Title:	Administrator (MSR/04548)
Date Posted:	17th November 2016
Salary/Rate:	£16,700 per annum
Location:	Peterborough
Type:	Permanent
Contact:
Description:	Meyer Scott Ref: VR/04548 Administrator - Peterborough – Permanent - £16,700 pa Administration of the day to day tasks performed by the RMS administration department MAIN RESPONSIBILITIES: • Carry out the various customer management tasks performed. • Ensure that customer SLA’s are met or exceeded • Answering and responding to emails and telephone enquiries from auction sites and RMS clients. • Ensure that all Quality and Health and Safety standards are met or exceeded at all times. • Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties’ satisfaction as far as is reasonably practicable. Escalate any complex issues to the senior supervisor. • Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development. Additional Information: This role has a great deal of customer service focus and so a high degree of attention to detail is required. Skills Required: Have a good understanding of Microsoft products and excellent data entry skills. Hours – Monday – Friday – 9am – 5.30pm
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