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Title: | Administrator (MSR/04548) |
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Date Posted: | 17th November 2016 |
Salary/Rate: | £16,700 per annum |
Location: | Peterborough |
Type: | Permanent |
Contact: | |
Description: | Meyer Scott Ref: VR/04548
Administrator - Peterborough Permanent - £16,700 pa Administration of the day to day tasks performed by the RMS administration department MAIN RESPONSIBILITIES: Carry out the various customer management tasks performed. Ensure thatcustomer SLAs are met or exceeded Answering and responding to emails and telephone enquiries from auction sites and RMS clients. Ensure that all Quality and Health and Safety standards are met or exceeded at all times. Action any issues, queries or complaints arising so that any problems are resolved, in a timely fashion, to all parties satisfaction as far as is reasonably practicable. Escalate any complex issues to the senior supervisor. Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development.
Additional Information: This role has a great deal of customer service focus and so a high degree of attention to detail is required. Skills Required: Have a good understanding of Microsoft products and excellent data entry skills. Hours Monday Friday 9am 5.30pm
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