| Description: | For: Account Administrator
Meyer Scott Ref: VR/04601
Account Administrator - Peterborough - Temp to Perm - £8.20 ph
As an Account Administrator you will act as a centralised point of contact to provide administrative support to co-ordinate the de-fleet, movement and disposal of vehicles through the various channels utilised by the vendor(s).
· Vendors.
· Colleagues.
· DVLA.
· 3rd party suppliers (Vendor appointed).
· 3rd party suppliers
· Motor traders.
· General public.
Including administration of the following areas:
· Ensuring that any SLAs entered into between vendors and the client are met or exceeded.
· Administration and processing of data and information onto in-house and external systems.
· Dealing with and responding to general queries as raised by the customer base above.
· General inventory / stock management duties.
· Arranging and monitoring the timely collection / delivery of vehicles, which may involve telephone contact with the end user.
· Liaison with vendor and or their representatives.
· Customer relationship management.
· Document management - Ensuring V5s, MOTs distributed in accordance with local and corporate policies.
· Preparation and transmission of data feeds
· Receipt and timely action of data feeds
· Confirming vehicle specifications and pricing as and when required by the specific vendor contract(s)
· Auditing data feed content and updating relevant systems as required.
· Administration of inventory and data uploads onto 3rd party systems as and when required by the specific vendor contract(s).
· Preparation and publishing of vehicle data to on-line sales platforms and physical auctions.
· Auditing and amendment of vendor charge deductions. · Processing and requesting vehicle inspections.
· Production and distribution of reporting.
1. Inventory.
2. Pre-sale.
3. Post-sale.
4. Management Information.
· General office duties
1. Making and receiving telephone calls.
2. Document filing and retrieval.
3. Inbound and outbound post handling.
4. Dealing with Email queries.
· Any other duties as reasonably requested by line management.
BASIC REQUIRED EXPERIENCE
Good telephone manner.
Knowledge of Excel is desirable.
General PC skills and awareness.
PREFERRED EDUCATION/QUALIFICATION/SKILLS
No formal qualifications required.
Full training will be provided.
37.5 hrs per week Monday - Friday
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