For: Technical Administrator
Meyer Scott Ref: VR/04553
Yaxley – Permanent - £19,000 - £21,000 pa
Working with mild steel and specialist metals the company has a wealth of expertise and specialist knowledge in providing fabricated steelwork for items such as steel structures, cable and pipe supports, bracketry, machined components and fixings. There is a particular focus on customers providing services to the transport, tunnelling and utilities industries. The success of the company depends on the quality of the products, a rapid turnaround of orders, competitive rates and customer service and we do this by providing a 'One-Stop shop' for a wide range of products. Most importantly we are a people oriented business that works that little bit harder to understand the needs of our clients. The post involves working with personnel at all levels in the Company and interacting on a daily basis with suppliers and customers alike with the aim of maintaining the Company’s ISO / CE registration on the one hand at the same time providing products that meet the customers’ specification
Main Duties and Responsibilities • Receive and direct telephone calls/emails • Receive and process enquiries • Receive and process queries directly with customers and liaise with relevant departments • Acquire quotations from suppliers/subcontractors • Sourcing new products/suppliers/subcontractors • Compile estimates/quotes and produce product confirmation checklist • Enter quotes/orders onto Sage SOP and issue order acknowledgements, factory orders and keep customer files up to date with relevant information and correspondence on the network hard drive plus customer hard copy file • Research and assist with product development • Marketing as required • Encourage system efficiency, improving processes and communications • Organise various meetings as required • Be the Line Manager of the Quality Inspector referring to the Sales Director • Work alongside external consultants to maintain ISO 9001 and BS EN 1090 CE marking certification • To undertake any additional duties requested by the Sales Director
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