| Description: | For: DocuSafe Manager
Meyer Scott Ref: VR/04517
DocuSafe Manager – Peterborough – Permanent - £25,000 - £31,000 pa
To ensure all vendors services completed by DocuSafe are carried out within SLA’s and KPI’s and that comprehensive process documents are available for each service. Continue to develop DocuSafe, manage the team and ensure best practice.
MAIN RESPONSIBILITIES:
• Have a strong record in administration service delivery, preferably within a motor industry background and have previous experience in team management
• Ensure contractual obligations, SLA’s and KPI’s are met and reported on accurately
• Determine customer requirements to deliver their agreed service and advise customers on how they could maximise the efficiency of their document management & other contracted activities
• Provide accurate financial forecasting for management accounting purposes
• Manage the DocuSafe team to maximise document management efficiency and other services
• Be aware of legislation changes regarding V5s, MOTs and general fleet administration and report on how these could impact the DocuSafe operation
• Recruit, train and develop and manage the DocuSafe team
• Undertake ad-hoc tasks as necessary to meet the business needs and for your own personal development
• Hold a full (car) driving licence and attend off-site meetings which may involve overnight stays
• Ensure that Quality and Health & Safety standards are met or exceeded at all times
Additional Information:
This role requires a good understanding of fleet management, DVLA legislation, V5s and MOTs. Regular customer face-to-face review meetings and conference calls will be required
Skills Required:
Good understanding of Microsoft Office suite, particularly excel, have a good knowledge of HR and employment related matters.
Be an organised self-starter and natural team leader who is able to work and manage under pressure.
Enjoy strong analytical skills and be able to understand and advise on good ‘process’ and think outside the box to deliver solutions that maximise the efficiency and profitability of the DocuSafe operation.
High attention to detail is required
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