Description: | For: Account Administrator
Meyer Scott Ref: VR/04377
Account Administrator - Peterborough - £16,000 pa - FTC = 15 months
As an Account Administrator you will act as a centralised point of contact to provide administrative support to co-ordinate the fleet, movement and disposal of vehicles through the various channels utilised by the vendor(s). · Vendors. · Colleagues. · DVLA. · 3rd party suppliers (Vendor appointed). · 3rd party suppliers · Motor traders. · General public.
Including administration of the following areas: · Ensuring that any SLAs entered into between vendors and the client are met or exceeded. · Administration and processing of data and information onto in-house and external systems. · Dealing with and responding to general queries as raised by the customer base above. · General inventory / stock management duties. · Arranging and monitoring the timely collection / delivery of vehicles, which may involve telephone contact with the end user. · Liaison with vendor and or their representatives. · Customer relationship management. · Document management - Ensuring V5s, MOTs distributed in accordance with local and corporate policies. · Preparation and transmission of data feeds · Receipt and timely action of data feeds · Confirming vehicle specifications and pricing as and when required by the specific vendor contract(s) · Auditing data feed content and updating relevant systems as required. · Administration of inventory and data uploads onto 3rd party systems as and when required by the specific vendor contract(s). · Preparation and publishing of vehicle data to on-line sales platforms and physical auctions. · Auditing and amendment of vendor charge deductions. · Processing and requesting vehicle inspections. · Production and distribution of reporting. 1. Inventory. 2. Pre-sale. 3. Post-sale. 4. Management Information. · General office duties 1. Making and receiving telephone calls. 2. Document filing and retrieval. 3. Inbound and outbound post handling. 4. Dealing with Email queries. · Any other duties as reasonably requested by line management.
BASIC REQUIRED EXPERIENCE Good telephone manner.
Knowledge of Excel is desirable.
General PC skills and awareness.
PREFERRED EDUCATION/QUALIFICATION/SKILLS
No formal qualifications required.
Full training will be provided.
37.5 hrs per week Monday - Friday
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