Industrial Vacancies   Office Vacancies   Accountancy Vacancies  


Home
Blog
Who Are We
Contact Us
News
Interview Tips
Preparing a CV


St Ives Branch
1a Station Road
St Ives
Cambridgeshire
PE27 5BH
Telephone: 01480 398080
recruitment@meyer-scott.co.uk

Peterborough Branch
11 Wentworth Street
Peterborough
Cambridgeshire
PE1 1DS
Telephone: 01733 892587
jobs@meyer-scott.co.uk

Title:Repairs Administrator (VR/04143)

Date Posted:3rd July 2016
Salary/Rate:£8.65 ph
Location:Wisbech
Type:Temp to Perm
Contact:Sally
Description:For: Repairs Administrator -

Meyer Scott Ref: VR/04143

Repairs Administrator, £8.65 per hour

Responsible for the administration process of Response Repairs and related works orders from the initial raising of the job through to job completion and closing

· Receive works orders from clients
· Analyse works and liaise with clients on diagnosis, accuracy of information and other works order aspects
· Enter and configure data using relevant software, currently Impact and standard software packages
· Arrange appointments with residents
· Allocate and diarise work for response engineers and sub-contractors
· Finalise order processes following the completion of works through to job closing
· Check, monitor and action all items connected to the works order process to achieve the fastest possible efficiency and completion times
· Refer immediately upwards any item that cannot be completed satisfactorily within your responsibility
· Work to the priorities, deadlines and performance targets set by management; personally contribute to the achievement of the high performance levels set
· Work collaboratively with response repairs service colleagues, internal and external to FPM, to achieve successful outcomes
· Liaise with staff and the workforce associated with Planned maintenance and other sections of Foster Property Maintenance (FPM)
· At any time when required, assist and cover for colleague Repairs Administrators and other colleagues in the Customer Response Centre (CRC)
· Promote in a professional and positive way the role of the CRC within FPM as well as the role of FPM within the sector in which we operate; be committed to and assist in the achievement

of the business plan and objectives set by FPM
· Any written work, phone call handling, clerical and administrative tasks related to the role
· Emergency Out of Hours Duty Co-coordinator Rota
· Any other tasks that are reasonable and appropriate to the role and to the work of CRC/ FPM

You will be

· Have Call Centre experience or be very familiar with handling a large volume of calls within a targeted contact center environment.
· Computer usage with a standard range of software packages.
· Knowledge of working within a property maintenance, lettings or technical environment would be great.
· You will have excellent concise communication and administrative skills.
· A reasonable level of literacy and mathematical abilities.
· Trained to an intermediate level in the standard range of software packages.
· You will be well organized and professional.
· Possess an ability to work calmly, efficiently and accurately in a fast paced environment.

Hours: 40 Hours per week.

8am - 5pm with 15min break am, 30 min lunch break, 15min break pm.



      Share this vacancy at Facebook

Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369