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St Ives Branch
1a Station Road
St Ives
PE27 5BH
Telephone: 01480 398080

Peterborough Branch
11 Wentworth Street
Telephone: 01733 892587

Title:Income Assistant - VR/03806

Date Posted:4th February 2015
Type:6 Month Contract
Contact:Yvette Scott
Description:The main purpose of this position is creating, monitoring and maintaining debtor records and making decisions on debt repayment/recovery action. Undertaking the collection of money owed.

Main Duties and Responsibilities

Maintain accurate debtor records by creating debtor accounts, monitoring payments against debtors raised or methods of debt recovery.
Maintain good debtor relationships; ensuring respective services are aware of their position and also relationships with external clients.
Undertake debt recovery, in line with practices, to ensure that unpaid debt is recovered in the most prompt and cost effective way possible.
Responding to debtor queries in the most effective way possible.
Collating debt information in an effective manner and referring to other departments or external agencies, as appropriate, so debt recovery action can be undertaken, including authorisation for write-off (as a last resort).
Provide training to new members of staff in the departments who process debtor invoices.
Assisting other members of the Income Team with duties relating to debt recovery at times of peak workload
Ensuring the health and safety of themselves and other employees and visitors to the premises.

Skills / Experience:

The importance of prompt and accurate debt management.
Awareness of data protection and the requirements of confidentiality.
Self-reliant & proactive and able to work on own initiative.
Ability to balance challenging priorities.
• Strong attention to detail in a financial environment, numerically literate.
Ability to communicate effectively.
Competency in the use of MS Office, especially Excel, Word and Outlook, financial management system and other departmental systems.

37 hours per week
09:00 17:00 (Flexi Policy)

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Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369