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St Ives Branch
1a Station Road
St Ives
Cambridgeshire
PE27 5BH
Telephone: 01480 398080
recruitment@meyer-scott.co.uk

Peterborough Branch
11 Wentworth Street
Peterborough
Cambridgeshire
PE1 1DS
Telephone: 01733 892587
jobs@meyer-scott.co.uk

Title:Sales Representative (VR/03784)

Date Posted:29th February 2016
Salary/Rate:£15,000 pa with OTE £23,000 - £25,000
Location:St Ives
Type:Permanent
Contact:Sue Lovesey
Description:For: Sales Representative

REALISTIC OTE - £23,000 - £25,000
(£15,000 p.a. Basic)

Meyer Scott Ref: VR/03784

This is an exciting opportunity to join a company who is rated within the top 10 in the UK! Situated in offices close to St Ives centre, our Client offers a comfortable, modern working environment. A well respected local employer who invests in their employees and offers real opportunity to progress.


Role Purpose:
To maximise customer sales and all revenue opportunities via the telephone from both inbound and outbound activity.



Key Responsibilities:

• To undertake other reasonable responsibilities and projects as instructed by their line manager
• Where applicable, to adhere to Company processes with regard to FCA compliance and Treating Customers Fairly
• Where applicable, to ensure that DPA, FCA, TCF and other regulatory requirements are met
• Effectively handle all calls (inbound and outbound), to maximise retention targets through the provision of effective and efficient communication and negotiation skills
• Provide the customer with relevant product information that is clear, fair and not misleading allowing them to make an informed decision
• Utilise all relevant information to maximise opportunities to cross sell and up sell insurance products
• Understand and be able to explain policy cover in line with terms and conditions
• Establish and maintain effective communication and relationships with all colleagues and customers, promoting a professional business image
• Develop and maintain a competent level of technical, product and system knowledge to support sales
• Deliver individual quantitative targets, adhering to quality and accuracy standards
• Contribute to the achievement of team and operational targets
• Operate within own area of accountability, proactively escalating issues and seeking guidance
• Understand and apply all company policies and procedures to ensure service standards are met in accordance with SLA and FCA requirements
• Understand business issues and recommend solutions to improve
• Commit to own personal development
• Provide support and guidance to others as required.

Key Skills and Knowledge:

Essential Skills:

• Strong team player
• Results orientated
• Good communication skills at all levels
• Ability to remain motivated in a changing working environment
• Good keyboard skills
• Works on own initiative.

Desirable Skills:

• 5 GCSE passes including Maths and English - Grade C (or equivalent)
• Experience of working in a contact centre or sales environment
• Previous sales experience
• Excellent telephone manner with the ability to build rapport with customers.






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Meyer-Scott Recruitment - with branches in St Ives and Peterborough, Cambridgeshire
Call us today: 01480 398080 (St Ives) - 01733 892587 (Peterborough)

Registered office: 1a Station Road, St Ives, Cambridgeshire PE27 5BH
Registered in England and Wales 8376369