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| Title: | Course Advisor (VR/03074) |
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| Date Posted: | 14th December 2015 |
| Salary/Rate: | £20,330 pa |
| Location: | Finsbury Park |
| Type: | Permanent |
| Contact: | Sally |
| Description: | For: Course Advisor - £20,330 pa
Meyer Scott Ref: VR/03074
Job Purpose:
Administer incoming telephone and email enquiries, negotiating with the customer to secure the sale at point of call with subsequent follow up calls, service calls and customer referrals.
Interviewing Wednesday 18th November 2015
Responsibilities:
• Administer incoming telephone and email enquiries, negotiating with the customer to secure the sale of core products at point of call.
• Administer follow up calls where a sale was not closed in addition to service calls seeking customer referrals.
• Accurately take course fees via Sec Pay and book appropriate course.
• Set up Open Day appointments for Area Development Team with prospective clients if required.
• Quote prices accurately, ensuring customer understanding and satisfaction.
• Ensure data integrity and cleanliness of the CRM system and database.
• Attend sales meetings and any other training programs as required.
• Be a goodwill ambassador for the company by the courteous treatment of all customers, ensuring at all times the professionalism of the company is upheld.
• Ensure that company procedures are adhered to and actions documented where necessary.
• Maintain your own health & safety.
The salary is £20,330 per annum plus uncapped OTE of £37,000.The workings hours for this role are 40 hours per week and will rotate between the shifts below -
Week 1. 8.30am until 5.30pm Monday to Friday with one hour for lunch
Week 2. 11.00am until 8.00pm Monday to Friday with a one hour meal break.
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