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| Title: | Incoming Sales Advisor - VR/03074 |
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| Date Posted: | 12th November 2015 |
| Salary/Rate: | £20,330 |
| Location: | Finsbury park, London |
| Type: | Permanent |
| Contact: | Yvette Scott |
| Description: | Job Purpose:
Administer incoming telephone and email enquiries, negotiating with the customer to secure the sale at point of call with subsequent follow up calls, service calls and customer referrals.
Responsibilities:
• Administer incoming telephone and email enquiries, negotiating with the customer to secure the sale of core products at point of call.
• Administer follow up calls where a sale was not closed in addition to service calls seeking customer referrals.
• Accurately take course fees via Sec Pay and book appropriate course.
• Set up Open Day appointments for Area Development Team with prospective clients if required.
• Quote prices accurately, ensuring customer understanding and satisfaction.
• Ensure data integrity and cleanliness of the CRM system and database.
• Attend sales meetings and any other training programs as required.
• Be a goodwill ambassador for the company by the courteous treatment of all customers, ensuring at all times the professionalism of the company is upheld.
• Ensure that company procedures are adhered to and actions documented where necessary.
• Maintain your own health & safety.
The salary is £20,330 per annum plus uncapped OTE of £37,000.The workings hours for this role are 40 hours per week and will rotate between the shifts below -
Week 1. 8.30am until 5.30pm Monday to Friday with one hour for lunch
Week 2. 11.00am until 8.00pm Monday to Friday with a one hour meal break.
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