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Title: | Customer Service - Part Time ( VR/03121 ) |
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Date Posted: | 10th September 2015 |
Salary/Rate: | £7.50 per hour |
Location: | Bar Hill |
Type: | Temp to Perm |
Contact: | Sue Lovesey |
Description: | This role is a job share and is responsible for collating Meter Readings from Customer equipment. Working 3 days per week this will involve:
• Receiving emails from customers detailing their meter readings. Responding to any queries. • Inputting all readings onto the database. • Making outbound calls to customers to chase outstanding information. • Building rapport with with clients. • Ensuring all information is correct and received in accordance with deadlines. • Completion of all related administration.
Candidates will demonstrate a customer focus and have a friendly and professional telephone manner. You will be able to develop rapport with Clients and will be adept in managing Client relationships to ensure you receive the information required within the deadline.
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