| Description: | For: Admin Assist (Pensions Administrator) - 4735503
Meyer Scott Ref: VR/03130
Pension Administrator – Peterborough – 12 months contract - £9.33 ph
• Postal duties
o Opening post
o Scanning and allocating tasks on Altair
o Management of the UK Pensions email inbox (responding to queries straight away if possible, or scanning and creating tasks if not)
o Identifying same day pay critical tasks and raising them at the daily meeting
• Telephone queries
• Processing same day non pay critical tasks
o Address changes
o Bank changes
o Acknowledge and return original certificates
o Password resets
o GMP tasks
o Nomination forms
o Retirement set-up front sheets
o Deaths with no widows
• Scanning of completed work and allocating to Altair
• Update spreadsheet logs to track deaths, issues, correspondence etc
Required experience
• Familiar with Microsoft Office and proficient in MS Word
• Good organisational skills
• Used to working to deadlines and prioritising work
• Good English and letter writing skills
• Good level of computer literacy
• Good customer service skills
Previous experience of working in a fast-paced pension administration team would be advantageous.
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