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Title: | German Speaking Customer Service Administrator (VR/02682) |
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Date Posted: | 19th May 2015 |
Salary/Rate: | £17500 |
Location: | St Neots |
Type: | Permanent |
Contact: | Yvette Scott |
Description: | Our rapidly growing St Neots based client is currently seeking a number of German speaking customer service administrators. Duties will include:
• Receive incoming calls • Assist with new customers enquiries • Process orders received via the telephone, fax, e-mail or internet • Be proactive in the area of Customer retention • Use various internet sites to resolve parcel queries • Use of excel spreadsheets • Provide customer support to new and existing customer. • A good understanding of the Companys products and business structure. • Promote the Company at events abroad • Offer support to all areas of the business. • Assist the Company in maintaining its goal of World Class Customer Service.
Working hours: 08.00-16.15 and 09.45-18.00 (2 rotas over 3 weeks) Holidays: 22 days basic increasing to 25 days after 5 yrs Contributory Pension Scheme (after 3 months) Contributory Health Scheme (after 3 months) Death in Service commences immediately
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