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| Title: | Customer Service (MSR/2604) |
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| Date Posted: | 4th September 2015 |
| Salary/Rate: | £17,000 pa |
| Location: | Huntingdon, Cambridgeshire |
| Type: | Temp to Perm |
| Contact: | St Ives |
| Description: | Customer Service, Huntingdon
Our client is seeking a customer service adviser to ensure that all orders placed are processed and dealt with in a timely manner and delivered to the branch on time.
Main duties
• Being able to deliver excellent customer service to our customers
• Have exceptional knowledge of our products and services
• The ability to use the database to ensure all information is kept up to date
• Entering Orders onto the database and ensuring the information is current throughout the production process
• Tracking jobs throughout their progress
• Deal with all types of queries, complaints and problems
• Being able to communicate with customers by telephone, email and mail
• High level of accuracy and attention to detail
• Checking completed jobs are correct for invoicing
• Supporting the Gateway team where needed
• Other tasks as required from time to time
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