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| Title: | Customer Service (VR/02296) |
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| Date Posted: | 12th January 2015 |
| Salary/Rate: | £16,500 pa |
| Location: | Huntingdon |
| Type: | Contract |
| Contact: | Sue Lovesey |
| Description: | For: Customer Service - £16,500 p.a.
Hours: Mon – Fri. 07.00 – 16.00, 08.00 – 17.00, 09.30 – 18.30 - Rotating
Meyer Scott Ref: VR/02296
This role is initially offered on a 6 month basis and is tasked with receiving calls from Customers and processing these onto the system. Duties will include:
• Handling inbound calls from customers.
• Providing customers with a point of contact as necessary.
• Handling queries, requests for information and complaints as necessary.
• Accurately processing orders and requirements onto the system.
• Working to Account specific Service Level Agreements.
• Handling overflow calls from Reception/ the switchboard.
• Updating and maintaining accurate database records detailing all activity.
Candidates will be well presented, need to have strong administrative skills, be accurate with a keen eye for detail. Good communication skills and the ability to listen is key. The ability to prioritise own workload is also key as this is a busy department. The company will provide training on their bespoke database, however good MS Word & Excel skills are required. Own transport is required due to the location of the company.
Interviews will last approx. 1.5 hrs and involve a copy typing test
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