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| Title: | Account Manager (VR/02058) |
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| Date Posted: | 28th October 2014 |
| Salary/Rate: | £7.80 per hour + commission |
| Location: | March, Cambridgeshire |
| Type: | Temp to Perm |
| Contact: | |
| Description: | Account Manager – Temp to Perm - £7.80ph + commission
Meyer Scott Ref: VR/02058
Job Description & Specification Description
• To be responsible for providing account management for a portfolio of clients assisting them by keeping in regular contact with new prospective and existing customers via telephone and email and, should the business require, face to face meetings.
• Promoting the products and services in line with the service package options.
• To achieve a monthly sales target of new growth and monthly target for retention of existing customers and conversion of new customers.
Duties will include:
• Maintaining consistent monthly target of new sales value, new sales conversion and retention of existing customers.
• Developing and maintaining effective relationships with existing and prospective clients, with the ability to listen effectively and match customer requirements with products and service packages.
• Effective use of the CRM system to log all data and information captured regarding our customers in line with correct processes being utilized.
• Communicating effectively with all staff to maximise our services and exceed customer expectations.
• Managing renewals for new and existing customers by tendering within agreed company timescales to ensure customers are contracted in effectively.
• Creating reports for KPI's and targets for responsibilities relevant to the role and present to team Arrange and participate in meetings and project team activities taking lead and responsibility where needed.
• Adhering to stated policies and procedures relating to health and safety and quality management.
• Any other activities related to the sales of the Company
Person Profile
• The capacity to stay optimistic, positive and highly self motivated.
• Target driven with an eager interest in the industry
• To be able to overcome objections using patience and relenting effort to achieve, despite obstacles. Able to adapt and change pace and direction in order to succeed and achieve goals.
• The understanding and knowledge of who you are including your skills, values, interests, behaviors and character and how you are perceived to others.
• The capacity to listen effectively to all staff and their customers and suspend your own agenda deliberately and empathically allow others to be heard
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