| Description: | For: Account Executive
Meyer Scott Ref: VR/01925
Account Executive - £22,000 - £25,000 pa
To interpret and manage enquiries and orders for allocated Customer accounts
To build long lasting Customer relationships through excellent customer service and enthusiasm
To understand what the customer really wants and help them specify in an effective manner
To deal with all paperwork and communication regarding these enquiries and orders at all levels
To gain knowledge through training of the product and be technically proficient
General responsibilities, skills and experience:
Interpret job details and prepare sales enquiries for estimating
Create sample request to allow manufacture of mock ups to assist winning order
Check specification of enquiry & suggest selling price
Complete estimate letter details including prices and requirements and email to Customer contact
Together with "Account Champion" deal with sales calls, chasing quotes etc. to help win orders
Visit Customer as required to build relationship, discuss job specifications and manage account
Interpret job specifications to produce complex manufacturing documentation
Produce BOM, transfer routings, print rate sheets, stat sheets & specialist instructions for graphics
Purchase print required for order & liaise regarding proofing between Supplier & Customer
Supply information to Customers regarding receipt and manage shortages
Send customer weekly order status reports
Manage Customer regarding expectations on deliveries and communicate internally
Be able to demonstrate a keen attention to detail & willing to learn about new procedures
Always look for ways to improve our product, sales and customer service
Be creative, innovative and willing to contribute ideas and professional opinion
Communicate with all areas internally to aid smooth flow of work in sales, purchasing & production
Adhere to stated policies and procedures relating to health and safety, and quality management
Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility
Work in a way which encourages good team spirit and a friendly environment
Support the sales manager and sales team in all aspects of their work
Hours of work are 8.30 – 5pm – Monday – Thursday and 8.30am – 3pm on Friday.
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